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<a href="#generalfaq">Back to the top.</a>
Support guidelines
What if I'm a newbie to Linux or LFS?
If you've read the <a href="/lfs/view/stable/prologue/prerequisites.html">prerequisites</a> and <a href="/lfs/view/stable/prologue/audience.html">audience</a> pages you know that the target audience of LFS are intermediate and advanced Linux users. Anybody who has a couple of months experience with Linux and especially the console should be able to successfully assemble an LFS system.
While LFS seems like a good guide for newbies to Linux, the reality is actually quite different. Experience with the support channels shows that LFS is hard to grasp and a frustrating experience for newbies because they lack understanding of the basic concepts.
Practically, this means that newbies should get some experience before starting with LFS. The <a href="/lfs/view/stable/prologue/prerequisites.html">prerequisites page</a> lists the minimal required Linux knowledge, but please also read the <a href="/hints/downloads/files/">&quot;Essential pre-reading for life with LFS&quot;</a> hint.
These documents and this FAQ are your basic Linux survival guide. You'll have a great time with LFS if you've read them, and may have some difficulty with LFS and the community, but most likely yourself, if you haven't read them.
Where is the best place to get help?
When this FAQ fails to help, there are several places to go.
If you're having a problem with something in the book, it never hurts to go back over the book. It's surprising how easy it is to overlook little things.
If nothing else, reading the appropriate man and info pages will yield useful information on some subject, if not what you were looking for, and ensure that you know enough not to embarrass yourself if you have to ask someone.
<a href="https://www.tldp.org/">The Linux Documentation Project</a> has the HOW-TOs and a great deal of other documentation. You might find something there.
The <a href="/search.html">website's search</a> includes the mailing lists. Many questions have been discussed there at least once.
For support-type help, IRC is often best. It's faster, and doesn't clog the mailing lists. There's more information about the <a href="/support.html#irc">IRC channels</a> on the <a href="/support.html">support</a> webpage.
There are a few IRC channels of interest.
<a href="irc://irc.libera.chat/lfs">#lfs</a> - the LFS community channel.
<a href="irc://irc.libera.chat/lfs-support">#lfs-support</a> - Support for LFS and BLFS.
If you are asking a support question, you are more likely to attract competent and friendly help in <a href="irc://irc.libera.chat/lfs-support">#lfs-support</a>.
As a last resort, there are the mailing lists. People will get frustrated with you if you use the wrong one or cross post. Mailing list information is on the <a href="/support.html#mailinglists">support webpage</a> and tells which list to use.
Please remember to provide enough information when you post to the mailing lists. In <a href="/lfs/view/stable/chapter01/askforhelp.html">chapter 1 of LFS</a> you find a good method for posting. Additionally, someone has written <a href="/hints/downloads/files/errors.txt">a hint</a> which details the error reporting procedure.
Which list should I use for what topic?
Information about all the public mailing lists is available on the <a href="/mail.html">mailing list</a> page. Here are some general guidelines about which list to use:
Send <em>support</em> questions for the stable released books to <a href="https://lists.linuxfromscratch.org/sympa/info/lfs-support/">lfs-support</a>. For anything which doesn't belong in LFS, use <a href="https://lists.linuxfromscratch.org/sympa/info/blfs-support/">blfs-support</a>. Bug reports are gladly accepted; you can report to the <a href="https://lists.linuxfromscratch.org/sympa/info/lfs-dev/">lfs-dev</a> mailing list.
If you are not having trouble following the <em>LFS</em> Book itself, do <em>not</em> email <a href="https://lists.linuxfromscratch.org/sympa/info/lfs-support/"><em>lfs</em>-support</a>. You may ask questions via lfs-support if you are following the LFS Book with some customization or deviation, but you should mention your deviation in the mail to avoid from puzzling people.
Unless you are <em>suggesting an improvement</em> to the LFS Book itself, do not email <a href="https://lists.linuxfromscratch.org/sympa/info/lfs-dev/">lfs-dev</a>.
Only suggestions concerning the BLFS Book are acceptable on <a href="https://lists.linuxfromscratch.org/sympa/info/blfs-dev/">blfs-dev</a>.
Things are a little different with <a href="https://lists.linuxfromscratch.org/sympa/info/blfs-support/">blfs-support</a>. Everything that doesn't fit one of the preceding lists fits there except for the price of beer and GNU versus BSD flame wars.
The price of beer, GNU versus BSD, Microsoft versus Linux, or Intel versus ARM flame wars, and hardware discussion unrelated to building and running LFS are prohibited.
Of special note is that if you mention Xorg, Wayland, KDE, GNOME, or anything in BLFS, you may be sure that your post does not belong on <a href="https://lists.linuxfromscratch.org/sympa/info/lfs-dev/">lfs-dev</a> or <a href="https://lists.linuxfromscratch.org/sympa/info/lfs-support/">lfs-support</a>.
What about netiquette?
Here are some practical points of etiquette. They include only those items that will draw mention if missed. Those who've been around project mailing lists awhile will find the first few obvious. There are less obvious items toward the end.

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